WELCOME TO DIGITALPOUR MOBILE OPS

This page is intended for customers using DigitalPour's inventory and menu management system.

If you are not a customer and are interested in a demo, click on the "Book Appointment" or "Contact Us" links above and get the conversation started.


VERY IMPORTANT FIRST STEP

Make sure you've updated to the latest version of the DigitalPour Mobile App

iPhone update here

Android update here


GETTING STARTED

Creating Mobile Users

  • From your DigitalPour Ops Program (Windows), create or edit a user that will have access to mobile operations.

Go to: Management Tab > Settings > Users

  • Double-click on an existing user or create a new user. 

    • We recommend creating a user account for each of your staff.

    • Make sure you save the new user record before continuing.

  • Click the "Generate Mobile User Access Code" button and make note of this number.

  • Make sure that this user can, at least, "Open/Close Bar" and "Put On/Take Off Kegs".

  • If you use keg Restrictions and/or "Do Not Tap" restrictions, you may want to give some your users the ability to "Override Restrictions" and "Override Do Not Use" also.


Logging into Operations with your Mobile App

  • Launch the DigitalPour Mobile App and tap the "3 vertical dots" in the upper right part of the screen.

  • Tap the beer glass icon in the upper right of the screen. This will display a Activation screen.

  • You'll be typing in the Activation code you generated in the Windows steps above. Tap the "Next " button after entering the code.

  • You will now see a Sign in screen for the target user. Type the same password you would use to log into the Windows Operations Program for this target user.

IMG_9089.PNG
IMG_9090.PNG
IMG_9092.PNG

Note to users that log into multiple locations: Tapping the company name (e.g. Demo Company) at the top of the screen will allow you to add a new company/location. You will walk through the above Activation and Sign in steps for each location you manage.


Using Mobile Operations Features

You will be able to OPEN and CLOSE your location's digital menu and swap kegs your inventory.

Opening and Closing Your DigitalPour Location

Now that you are logged in, you will see your name and your location (or locations) listed when tapping on the 3 vertical dots at the top of the DigitalPour Mobile App.

Tapping on the Location block will bring up a control screen.

You can OPEN, CLOSE and set LAST CALL from this area.

IMG_9095.PNG

You can increase/decrease the amount of time "till close" by tapping the + and - buttons in 5 minute increments.

Tapping the MENU button in this screen will take you to your location's Tap List.

Tapping DONE will dismiss this screen.


Viewing and Changing your Taps and Kegs

  • Tapping the MENU button will take you to your location's Tap List.

  • Tap on one of your Taps in the list. You will notice the addition of a "Change" button. This button is where you will manipulate what is on Tap for that target Tap number.

  • Tapping the "Change" button will bring up a new screen displaying all the kegs in your inventory that match any restrictions you may have set up in the Windows Operations program.

NOTE: If you don't use Restrictions or Categories, you will see all kegs that match the Same Type of beverage as the one you are changing.

  • There are two commonly used buttons at the top of the Keg Queue List:

Mark Tap as "NOT IN USE"

Replace with "SAME"

You will tap one of these buttons to start the commonly used swap process.

 

Confirmation Alerts when Swapping Kegs:

IMG_9100.PNG
 
 
 
IMG_9102.PNG
IMG_9106.PNG
  • The third way to swap a keg is by tapping the "Select" button next to a target keg in your queue. This will start the change process for that specific keg.  

At the confirmation dialog, you will be selecting whether the keg, coming off, is empty or not.


FILTER BAR

  • Take a moment to familiarize yourself with the filter bar. These buttons will display specific groupings of kegs based on Restrictions/Categories, Same Beverage Type, All Kegs and Do Not Use.

NOTES: If you do not have certain privileges, some of these areas will either be hidden or dimmed.

Mobile Users now can see the same list of On Deck kegs that displays in your Operations Queue. If you do not wish for a keg to appear on this list, you can double click on the Keg in our system and check the “Do Not Use” check box. 

 

IMG_9101.PNG

Extras

IMG_9103.PNG

There is some other useful information you have available when swapping kegs:

  • If your patrons have voted for an "upcoming" keg you will see the "vote" count next to the keg.

  • You'll see the keg size and the count in inventory from the rotating information bar under the keg listing.

  • If the current tapped beverage has a different coupler and/or keg type than one of the Queued kegs, a red icon with exclamation points will appear giving you the heads up of the "mismatch".


Questions & Answers

Q: Why am I seeing my "Do Not Tap" kegs in the queue on Mobile Ops?

user.jpg

A: The keg queue on Mobile Ops has some filtering based on what privileges your user has.

The four privileges to the right are the ones used in Mobile Ops. If you use Restrictions and/or Do Not Tap settings you will want to read the section below to understand how privileges behave when using Mobile Ops.

filter_bar.png

The filter bar displayed above has 4 areas:

Restricted/Category: This tab will show you those kegs that are allowed (restricted) to replace the selected tap or those kegs that are of the category as the one you are replacing.

Same Type: When you tap this tab it will display all the kegs that match the same type (Beer, Cider, Wine, etc.) as the one currently being replaced.

Show All: This will show you all kegs, regardless of restriction settings (minus "do not tap").

Do Not Tap: If your user has the privilege of handling "do not tap" kegs, this tab will show you those kegs.


QUESTION: Some of my kegs aren't showing levels in the Mobile App. How come?

ANSWER: If a keg is 100% or completely empty (0% full), we don't display the keg level indicators.