WELCOME TO DIGITALPOUR MOBILE OPS
This page is intended for customers using DigitalPour's inventory and menu management system.
If you are not a customer and are interested in a demo, click on the "Book Appointment" or "Contact Us" links above and get the conversation started.
VERY IMPORTANT FIRST STEP
DigitalPour Mobile App: Make sure you've updated to the latest version of the Mobile App
iPhone update here
Android update here
Windows Operation Program: Make sure you are running the latest version of the Operations Program.
If you have not run a Windows installer after March 15, 2017 you are probably running an older version and need to update. Please run this installer from the PC that is running the DigitalPour Operations Program.
LATEST NEWS (4/1/2017)
If you are receiving an expiration dialog when attempting to use Mobile Ops, please send an email to firstname.lastname@example.org and we'll turn it back on for you. Please note that you may be using an outdated version of Windows Operations, please follow the link above from your PC to update your Program.
Creating Mobile Users
From your DigitalPour Ops Program (Windows), create or edit a user that will have access to mobile operations.
Go to: Management Tab > Settings > Users
Double-click on an existing user or create a new user.
We recommend creating a user account for each of your staff.
Make sure you save the new user record before continuing.
Click the "Generate Mobile User Access Code" button and make note of this number.
Make sure that this user can, at least, "Open/Close Bar" and "Put On/Take Off Kegs".
If you use keg Restrictions and/or "Do Not Tap" restrictions, you may want to give some your users the ability to "Override Restrictions" and "Override Do Not Use" also.
Logging into Operations with your Mobile App
Launch the DigitalPour Mobile App and tap the "3 vertical dots" in the upper right part of the screen.
Tap the beer glass icon in the upper right of the screen. This will display a Activation screen.
You'll be typing in the Activation code you generated in the Windows steps above. Tap the "Next " button after entering the code.
You will now see a Sign in screen for the target user. Type the same password you would use to log into the Windows Operations Program for this target user.
Note to users that log into multiple locations: Tapping the company name (e.g. Demo Company) at the top of the screen will allow you to add a new company/location. You will walk through the above Activation and Sign in steps for each location you manage.
Using Mobile Operations Features
You will be able to OPEN and CLOSE your location's digital menu and swap kegs your inventory.
Opening and Closing Your DigitalPour Location
Now that you are logged in, you will see your name and your location (or locations) listed when tapping on the 3 vertical dots at the top of the DigitalPour Mobile App.
Tapping on the Location block will bring up a control screen.
You can OPEN, CLOSE and set LAST CALL from this area.
You can increase/decrease the amount of time "till close" by tapping the + and - buttons in 5 minute increments.
Tapping the MENU button in this screen will take you to your location's Tap List.
Tapping DONE will dismiss this screen.
Viewing and Changing your Taps and Kegs
Tapping the MENU button will take you to your location's Tap List.
Tap on one of your Taps in the list. You will notice the addition of a "Change" button. This button is where you will manipulate what is on Tap for that target Tap number.
Tapping the "Change" button will bring up a new screen displaying all the kegs in your inventory that match any restrictions you may have set up in the Windows Operations program.
NOTE: If you don't use Restrictions or Categories, you will see all kegs that match the Same Type of beverage as the one you are changing.
There are two commonly used buttons at the top of the Keg Queue List:
Mark Tap as "NOT IN USE"
Replace with "SAME"
You will tap one of these buttons to start the commonly used swap process.
Confirmation Alerts when Swapping Kegs:
The third way to swap a keg is by tapping the "Select" button next to a target keg in your queue. This will start the change process for that specific keg.
At the confirmation dialog, you will be selecting whether the keg, coming off, is empty or not.
Take a moment to familiarize yourself with the filter bar. These buttons will display specific groupings of kegs based on Restrictions/Categories, Same Beverage Type, All Kegs and Do Not Use.
NOTES: If you do not have certain privileges, some of these areas will either be hidden or dimmed.
Mobile Users now can see the same list of On Deck kegs that displays in your Operations Queue. If you do not wish for a keg to appear on this list, you can double click on the Keg in our system and check the “Do Not Use” check box.
There is some other useful information you have available when swapping kegs:
If your patrons have voted for an "upcoming" keg you will see the "vote" count next to the keg.
You'll see the keg size and the count in inventory from the rotating information bar under the keg listing.
If the current tapped beverage has a different coupler and/or keg type than one of the Queued kegs, a red icon with exclamation points will appear giving you the heads up of the "mismatch".