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DigitalPour User Spotlight: Palmetto Brewing Co.

For over 20 years, the Palmetto Brewery, South Carolina's oldest, has been resurrecting and building upon a beer tradition that reaches back to the days of the Civil War.  Charleston’s original Palmetto Brewery was founded in the 1800’s and shut down during Prohibition. The current Palmetto Brewing Company opened in 1993, led by Ed Falkenstein and Louis Bruce. The two friends took regular windsurfing trips to Hood River, OR, and frequented Full Sail Brewery. Inspired by the craft beer scene out west, Falkenstein and Bruce quit their day jobs and opened Palmetto Brewing Co, which was the first craft brewery in the state of South Carolina.  Their facility in Charleston includes a brewery and a 14-tap tasting room. They have four primary brews, available year-round, and a variety of seasonal offerings. More than just brewers, they are vocal beer advocates, offering informative tours of their facilities, and take an active role in community events. 

Palmetto Brewing Co. general manager, John Planty

Palmetto Brewing Co. general manager, John Planty

John Planty, general manager, made the decision to integrate the DigitalPour platform into their Clover POS system, as well as make use of the digital displays, in place of the old menu boards.  "We believed our brands deserved a better presentation than our staff could present at the point of purchase (which used to look like: a line five people deep, while our team explained each of our fourteen beer selections).  Now, we get questions about one or two beers at a time, allowing for a more detailed conversation, and our visitors can watch the board as they contemplate their next pint."  

So far, everyone has been pleased with the results.  "The impact on our staff and customers was immediate," he said.  "You could actually see the room relax.  Inventory and revenue are a little tougher to quantify as we just opened our new Tasting Room.  We are able to manage our inventory better with less Out Of Stocks. All the customers love it. It's been a game changer." 

For more on Palmetto Brewing, visit their excellent and informative website, HERE, and be sure to pop in for a few pints and a tours, if you ever find yourself in Charleston.

Questions about DigitalPour? Interested in a demonstration? Call us at (503) 880-5510 to get started! 

 

 

 

 

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DigitalPour User Spotlight: Saraveza

Saraveza is a fantastically funky little place up in North Portland. Packed from floor to ceiling with beer memorabilia, including vintage coolers loaded with a well-curated bottled beer selection (over 250!), this place is THE place for the laid-back beer fan. It's also the place for Portland-based Packers fans, but that's a story for another day. They've been repeatedly ranked among the best beer bars by Draft magazine, which makes perfect sense, given that it is easily one of the best bars in Portland, and Portland is the Olympics of beer bars. Ok I admit, A: I'm biased because I personally LOVE this place AND live in Portland, and B: that analogy about the Olympics contains questionable grammatical structure. What is NOT questionable, however, is that Saraveza is wildly popular. Sure I could point out their 4-star Yelp! average ( out of 175 reviews!), but let's cut the chase- they have a free bacon night every month AND Hamm's on tap permanently. Their owner, Sarah Pederson, has been running the place for six years now, and recently decided to integrate the DigitalPour platform into her business. Here's what she had to say about her experience, thus far.

"We added DigitalPour to watch our beer sales and budget," she said.  "To help with our social media. To organize our coolers and best understand what we have left in kegs that have been currently used but taken off the line.  Also, to be able to plan events ahead of time and store beer in an organized fashion.  

We use all but the screen, it doesn't fit our kitschy vintage beer feel.  We use DigitalPour in tandem with our POS, so it is great for front staff.  

DigitalPour integrates great with Futures POS, which has allowed us to best record how many ounces we are serving and receiving payment on, per keg tapped.  When you work in a bar that is constantly changing beers, bartenders have to keep up with a lot of moving information.  DigitalPour creates ease on staff by automatically updating pricing, setting pour sizes and tweeting the beers which is a lifesaver!

DigitalPour makes a lot of sense if you are trying to provide a lot of variety of beer and want to have a grasp of what that constant rotation does to your business.  Plus, when coupled with the right POS system, you're able to work smarter, not harder, with delivering information to your bartenders and your customers."

Questions about DigitalPour? Interested in a demonstration? Call us at (503) 880-5510 to get started! 

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DigitalPour User Spotlight: Links Taproom

Links Taproom is a craft beer bar in Chicago. They've got 36 beer taps, 3 cask taps and 5 wine taps, all of which rotate constantly. Owner Michael Quinlan describes the beer selection like this: "Everything rotates. There’s nothing permanent, though we do have some steady brands. It breaks down like this: local first, mid-western second, American third. No imported beer. Only American craft beer." They keep a beer menu on their website, which is always up to date, thanks to its integration with DigitalPour. Check it out HERE.  It's worth noting that they've also got an extensive (and often hilarious) food menu

Quinlan discovered DigitalPour a few years ago during a visit to Bailey's Taproom in Portland, and knew he needed to have it when he opened Links last year. "We were the first customers east of the Mississippi committing to an account. Unfortunately, delays made our actual opening happen later, but still..." he said.

After being open for about a year, Quinlan has nothing but praise for the DigitalPour platform. One of his favorite aspects is its integration with social media. "We get a lot of people who take pictures of the boards and post them on Facebook and Instagram. We get a lot of these pictures showing up on the menus themselves, once they've checked in.  We probably get about 40-50 check-ins on a good weekend night. People love checking in and seeing their names up there. We have three screens that display them." This kind of exposure is powerful. The average person has roughly 300 friends on Facebook. If 50 people use the check-in feature on a given Saturday night, that equates to a reach of 15k people! 

The platform also works wonders with customer relations. "First of all, it’s about engaging your customers. The #1 question people want to know is how does it work? They’re amazed at how simply it all works. It’s one of the main benefits of the system. It’s a good conversation piece. Our customers like craft beer, and people who like craft beer like good conversation." 

"Overall," Quinlan said, " I don’t think there's a better platform out there. Its a beautiful interface. God forbid you ever have a problem, the response is immediate and patient. Any little hiccup or problem, they’ve been incredible. Top notch, first class all the way around."

 

Questions about DigitalPour? Interested in a demonstration? Contact us HERE to get started! 




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DigitalPour User Spotlight: Growlers Hawthorne

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DigitalPour User Spotlight: Growlers Hawthorne

When it first opened in 2013, Growlers became the first dedicated growler filler in Portland. With 40 taps of constantly rotating beers, ciders and meads, their selection is as impressive as the simplicity of their approach. The space is small. On one side is an array of growlers and bottles of varying sizes, available for purchase and filling. On the other side is a counter, behind which is a wall of black tap handles. Above the handles sit three black screens, displaying details of the current tap selections, via DigitalPour's software. For the most part, the tap selections are local, and always changing. 

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Track Beer Sales, Levels and Trends with DigitalPour

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Track Beer Sales, Levels and Trends with DigitalPour

Keeping accurate track of inventory, especially for a product that is stored in opaque steel kegs, can be a real pain. That pain is compounded when you factor it over a dozen, or sometimes seeveral dozen, beer taps. You know how much you ordered, and you know when a keg has blown, but everything in between can get pretty blurry, especially when you've got a busy bar to manage. That blur just gets blurrier as nights turn into weeks and then to months and years. DigitalPour helps make order from the chaos with a suite of analytic tools that provide insight into inventory, sales, and overall performance

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DigitalPour User Spotlight: Growlers Tap Station

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DigitalPour User Spotlight: Growlers Tap Station

Growlers Tap Station is a craft beer bar and growler filling station in McMinnville, Oregon. They've been around for just about a year, and have already cultivated a loyal following of beer connoisseurs and newbies, alike, thanks to their great prices (18oz pints for $4!!), relaxing atmosphere and selection of 28 rotating taps of beers, ciders and kombuchas. The food truck out back doesn't hurt, either.  Owners Anthony Starr & Tara Geelan operate the whole thing, themselves. They have yet to hire any help. 

"We opened our doors in November 2013," said Geelan.  "We continued to operate the bar ourselves while working full time until April 2014.  In April 2014 I left my full time job to focus 100% on the tap station. We specialize primarily in IPA's and hard-to-find specialty kegs.  We try to keep 85-90% of our menu Oregon/Washington brews.  We are planning to add a small selection of hard-to-find bottles, as well."

They've been using the DigitalPour system almost since the very beginning, after seeing it in action at Bailey's Taproom in downtown Portland. And they absolutely love it. 

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DigitalPour User Spotlight: Bier Station

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DigitalPour User Spotlight: Bier Station

Bier Station is a combination beer tasting bar and bottle shop in Kansas City, MO. Opening in December 2012, it was the first of its kind in the area. Though common out here in the West, it took a change in law to allow a bar to sell draft beer and bottles to go.

According to Bier Station co-owner John Couture, “Our concept draws upon European travel elements because myself and my friend and business partner loved the vibe of European bier cafes. And our wives were cool enough to let us go on a "business trip" together to Germany and Belgium for inspiration.  Earlier this year, we were named by Draft Magazine as one of the 100 best beer bars in the country -- the only Kansas or Missouri business honored.”

We are known as beer enthusiasts, not snobs. Everyone from super beer geeks to craft newbies feels welcome at Bier Station. Many people bring their friends or family here to introduce them to craft beer because we take a very laid-back approach and try to be helpful, not judgemental. Our staff is very knowledgeable, but make it a fun, easy experience to dive into the beer world.” said Couture of the bar’s vibe. It’s a popular concept, as evidenced by almost 6000 (and counting) fans of their Facebook page.

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DigitalPour User Spotlight: Bailey's Taproom

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DigitalPour User Spotlight: Bailey's Taproom

Bailey’s Taproom is a bar in downtown Portland, Oregon. Situated among some of Portland’s most iconic buildings, Bailey’s has long been known for its lively atmosphere and exceptional beer selection. With 24 rotating beers on tap, the the selection at Bailey’s is always unique and exciting, with range of styles to suit any palate. Their emphasis is always on featuring local brews, making them a perfect place for visitors and locals alike to experience the best brews that Oregon has to offer.

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DigitalPour User Spotlight: NW Growlers

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DigitalPour User Spotlight: NW Growlers

NW Growlers features a unique variety of small batch brews, including occasional offerings of extremely limited releases, available only to select locations. The Macadams location features 30 beer taps, 2 wine taps and 2 kombucha taps. The Sherwood location, opened in April of this year, offers 22 draft beers, 3 wines and a root beer, as well as about 500 bottled varieties. The beer list, in both locations, is almost constantly rotating, so visitors can expect to try something new with each visit.

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